Doctolib is building an Operations Strategy team based in Italy. As a Senior Operations Strategy Analyst, you will lead the creation, structuring and scaling of the operations teams dedicated to our products in Italy. In this critical role, you will work closely with the Executive team and Operations Directors, in France, Germany and Italy, to launch and scale the organization, while making sure Doctolib delivers the best customer service in Europe.
As you will be one of our first hires based in Milan, you will be part of an entrepreneurial adventure to transform healthcare in Italy. This is an unprecedented development opportunity that will allow you to join us from the get go and be a key contributor to our success.
Who We Are?
Founded in 2013, Doctolib is the fastest growing and leading e-health service in Europe.
We provide healthcare professionals with services to improve the efficiency of their organization, transform their patients' experience, and strengthen cooperation with other practitioners. We help patients to access care easily, with online appointment scheduling, teleconsultations and receiving their prescriptions online.
For healthcare professionals
We provide healthcare professionals with a software solution with a full range of services to help improve the efficiency of their operations, provide their patients with a more seamless experience, attract new patients, and collaborate with other practitioners.
We provide patients with a more transparent access to healthcare and a full suite of online services to manage their health: from finding nearby healthcare professionals, to booking/managing appointments 24/7 online, having remote medical consultations via video and receiving a digital prescription in their online account.
At Doctolib, we don’t just accept diversity, we respect and celebrate it! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability or place of origin. We take care of each other and are grateful for each Doctoliber’s contribution to our mission!
What will be your missions?
1/ Define Operations strategy and organization for the team in Italy:
2/ Drive Operations performance:
3/ Ensure Operations excellence in tools and processes:
At the heart of Doctolib’s economic model, the main KPI you will be in charge of defining and delivering results on is:
Who are you?
What do we offer?
The interview process