⚠️ During the COVID-19 lockdown, we have adapted our recruitment processes to carry out 100% of our interviews remotely. Similarly, we have transformed our onboarding program, we are now welcoming and onboarding all new Doctolibers remotely during the lockdown in Germany and France. ⚠️
Building a fantastic team has always been part of Doctolibs core mission.
As our Online community Manager you will join our collaborative, passionate and high performing Customer Engagement team. You'll be focusing on managing & growing our online community of 60 000 healthcare professionals and provide them with the best experience they can have on Doctolib.
Working side by side with Product, Customer Care and other teams, you’ll also help on improving the community visibility across the company.
Main mission: community animation & some of your daily challenges:
Impact & Team key Success factors:
Main KPIs impacted:
Who you are:
What’s in it for you ?
Doctolib offers doctors and hospitals a software solution with a full range of services to help improve the efficiency of their operations, provide their patients with a more seamless experience, help find new patients, and collaborate with other doctors.
You'll have the opportunity to revolutionise a whole industry;
We're building a diverse and inclusive culture full of passionate people who love what they do; please click to apply below and get in touch with me today. Doctolib guarantees equal opportunities to all candidates.
Each application received is put into consideration regardless of ethnic and racial origin, opinions, beliefs, gender, sexual orientation, health or handicap.
Here at Doctolib, we all share the same obsession: provide the best experience for our users and change the way people access healthcare.
Doctolib in a nutshell:
Founded in 2013, Doctolib is the fastest growing and leading e-health service in Europe.
For healthcare professionals
We provide healthcare professionals with a software solution with a full range of services to help improve the efficiency of their operations, provide their patients with a more seamless experience, attract new patients, and collaborate with other practitioners.
We provide patients with a more transparent access to healthcare and a full suite of online services to manage their health: from finding nearby healthcare professionals, to booking/managing appointments 24/7 online, having remote medical consultations via video and receiving a digital prescription in their online account.
The 5 Core Values of Doctolib: the « SPAAH »